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Problems opening GEDCOM files

I am having problems opening up a GEDCOM file imported from another program. What can I do?

Opening Gedcom files

MagiKey Family Tree uses standard GEDCOM 5.5 in their programming. Occasionally other programs will use non standard GEDCOM when converting a file. Once a problem has been reported, we will change our code to recognize non standard GEDCOM used by other programs. Please email tech support with a copy of your GEDCOM and issue, and it will be fixed by the next update.